Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1,103 properties in nearly 100 countries and 154,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis(R), The Luxury Collection(R), W(R), Westin(R), Le Meridien(R), Sheraton(R), Four Points(R) by Sheraton, Aloft(R), and ElementSM. The Company boasts one of the industry's leading loyalty programs, Starwood Preferred Guest (SPG), allowing members to earn and redeem points for room stays, room upgrades and flights, with no blackout dates. Starwood also owns Starwood Vacation Ownership, Inc., a premier provider of world-class vacation experiences through villa-style resorts and privileged access to Starwood brands. For more information, please visit www.starwoodhotels.com.
Location
The St. Regis Dubai
Offering a new standard of luxury in Dubai, The St. Regis Dubai will feature 235 luxuriously-appointed guest rooms, including 49 elegant suites. The 5-storey hotel will also offer extensive state-of-the-art meeting and event space as well as a wide range of luxury experiences with eight distinctive culinary, lounge and bar venues, a signature spa, swimming pool, a state-of-the-art fitness centre and an elegant ballroom. The St. Regis Dubai will feature multiple gardens including a Musical Garden with mosaic musical notes leading to the centrepiece: a musical fountain. The hotel will also feature a Reception Garden, a Promenade Garden and a Sculpture Garden, all offering space for outdoor functions. Complementing the hotels bespoke services, the grounds of The St. Regis Dubai will include a private helipad to cater to its VIP visitors.
W Dubai - Sheikh Zayed Road
A flagship hotel for the brand in Dubai, the new W Dubai - Sheikh Zayed Road will provide a cutting-edge lifestyle experience, comprising 355 luxurious guest rooms including 60 suites, six 'WOW Suites' and one 'Extreme WOW Suite' - the first of its kind in the world. The 27-storey hotel will offer eight contemporary dining venues, W Lounge (W's take on the traditional lobby), WET pool deck, SWEAT fitness centre, a signature spa and stylish meeting and event spaces.
The Westin Dubai - Sheikh Zayed Road
The Westin Dubai - Sheikh Zayed Road will feature 863 guest rooms and 146 suites, including a Presidential Suite and Royal Suite. The guest rooms and suites of the 37-story hotel will be outfitted with the renowned Westin Heavenly Bed as well as the Heavenly Bath®. Other signature features will include the Westin Heavenly Spa, consisting of six treatment rooms and the Westin WORKOUT fitness facility.
Department
Spa and Recreation
Job Description
Provides guidance, direction and support to colleagues within the Recreation and Spa Department.
• Interacts with guests as well as recreation members and individuals in the local community.
• Ensures the safe and efficient delivery of all recreational and spa services and facilities to hotel guests and recreation members at all times.
• Responsible to ensure the utmost due diligence is practiced by self and all Recreation and Spa colleagues in regards to the safety of all hotel guest and recreation members whilst using the facilities.
• Ensure self and all Recreation and Spa colleagues have complete knowledge of all recreation and spa services, facilities as well as other hotel services and facilities.
• Ensures that all hotel guests and recreation members are provided with the correct information and knowledge on use of the facilities as well as club rules and regulations for the safety and convenience of all users.
• Conducts daily inspections of all recreational and spa facilities and surrounding areas to ensure the highest levels of cleanliness and all equipments are kept in a good state of repair.
• Ensures that the Engineering department conducts regular preventative maintenance check on all operating equipments.
• Ensures that there is always a Life Guard stationed by the poolside during opening hours
• Ensures that all other areas are kept manned at all times as required.
• Ensures that all signage is kept up to date and highly visible to guests for their safe use of the recreational facilities.
• Ensures that all membership records are kept up to date and all documentation is filed accordingly and personal data of members is kept confidential.
• Liaises with all freelance instructors to ensure they provide the necessary legal documentation to be able to work within the hotel premises and all contracts are legally binding and adhered to at all time.
• Working in conjunction with the Sales & Marketing department creates sales and marketing plans to promote membership and recreational and spa services.
• Working in conjunction with the Sales & Marketing department attends sales calls to promote membership and recreational and spa services.
• Participates in local community events as relevant to promote corporate social responsibility as well as create awareness of the Recreation and Spa.
• Arranges recreation member and guest’s sports and social events/activities as required.
• Assists with the development of new products and services.
• Keeps updated with the latest market trends and new products.
Requirements
EDUCATION
Bachelor degree required. Additional education in Sales / Spa Services field preferred.
• Must be proficient in writing and speaking in English and at least one additional language.
• Courteous & efficient telephone manner
• Excellent organizational/administrative skills
• Adaptability/ Flexibility
• Influencing Others
• Results-oriented
• Work on Own Initiative
• Customer Service Orientation
• Cross Cultural Sensitivity
• Proficiency in Microsoft Office software: Word, Excel, Power Point
EXPERIENCE
At least 3 years of experience in an International Luxury Brand Hotel in the same / similar field.
Galina Mykhailova
Proffesional Recruiter
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