The Role

Lead Cargo Global Accounts Officer - Qatar Airways - Doha

In this role, the Lead Global Accounts Officer will manage a set of cargo global accounts and becomes a key contact to those accounts at a regional and corporate level to deliver exceptional service standards to those accounts by actively managing the day to day movements of those accounts shipments on the Qatar Airways Cargo Network.

You will enhance the customer experience for the cargo global accounts across the network from acceptance point until final delivery. You will interface closely with the client to actively manage their expectations at a regional and corporate level and will need to work closely with the sales and operations teams to ensure efficient service is provided at all times.

Requirements

To be successful in this role, you must have at least 5 years of job related experience of which at least 3-4 years should be spent in the Airline industry. You will need to hold a Bachelor's degree or equivalent thereof. You will need to have knowledge of the Cargo industry and will essentially need to have skills in Customer Service and Airline Marketing.

It will be preferred that you are abreast with industry trends and latest in the cargo industry and is proficient in MS office Suite.

About the Company

 

Welcome to a world of growing opportunities.

Qatar Airways is the national carrier of the State of Qatar. Our global network now sees us flying to over 100 destinations worldwide and operating some of the youngest fleets in the sky. We are home to over 150 nationalities.

Our mission is to deliver Excellence in Everything We Do. For us, that means we focus on the customers who fly with us. We understand that our customers choose to fly with us because we care for them. We know that every time we fly, we carry the hopes and dreams of our customers. Similarly we consider the hopes and dreams of our people. Our success is due to our leadership and the employment of high quality people who will enjoy living and working in Doha, Qatar.

Qatar is a rising economic powerhouse and is fast establishing itself as one of the world’s newest and most vibrant hubs. Qatar prides itself on its technological advances as well as its educational and research facilities. It is rapidly becoming home to more expatriates and international businesses, as well as world-renowned 5-star hotels, spas and resorts. The city boasts the best in shopping, sports activities and has been host to many high profile international events.

As the Airline of the Year 2011 and the only 5-star airline in the Middle East, the opportunities for career diversity, professional development opportunities to further your careers within the organisation are almost limitless. We truly believe that life is a journey, not a destination; therefore we help our people to realise all that they can be.

Join one of the fastest growing airlines with an ever-expanding global network.

If you wish to find out more about the Qatar Airways Group of companies and what we have to offer, then please visit our website.

Oksana Rakhal

Recruiting Manager

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