Detailed Roles & Responsibilities :

• Answer all telephone calls in a courteous and efficient manner, identifying the department and greeting. Make sure that the name of the caller and the company is obtained before speaking to the Directors of Operations.

• Handle all mail addressed to the Operations Department. Open (except for the confidential ones), read and distribute the letters to the recipient.

• Ensure that all requests received from the properties are stamped on the date it was received, record it on the tracer and make a backup copy prior endorsement to superiors for review.

• Take minutes of the Asset Management Directors’ meetings with department Head whenever required. Type the minutes and hand it to the Directors for approval before distribution of same to those present.

• Type all forms required by the department, memo's reports etc. and get the approval of the Head of Operations before distribution.

• After obtaining signature from the CDAM & COO, a receiving copy must be stamped with the receiving department during distribution.

• Ensure that all Memos, letters and correspondence have a reference number from the correspondence reference tracking saved in the shared folder and saved on their respective folders on the G drive.

• Write general store requisition forms and get the approval of the Department Head, send forms to the general store and upon receiving the supplies to check the quantity ordered.

• Handle and update all Operations Department filing. All active files must be in the blue file and transfer it in a box file once the request is already approved.

• Sending approvals to the hotel whenever approval is obtained on any request.

• Handle and update all suppliers’ index cards.

• Keep records of the Head of Operations appointments.

• Ensure that her/his working area is clean and tidy.

• Should respond to fire calls, real or drill.

• Perform special assignment as assigned by the Head of Operations.

Educational Qualification :

• College Graduate

Experience :

• At least 2 years related work experience in office work, secretarial, clerical and/or administration.

Anastasiya Krasnozhon

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