DUTIES AND RESPONSIBILITIES:

• Preparing staff schedules, discipline and recruitment in collaboration with the Villa Manager.
• Keep Villas in perfect condition implementing checklists, training of Villa Masters and coordination with Maintenance department and Landscaping.
• To train the Villa Hosts and assure Housekeeping and Maintenance standards are maintained and consistent.
• Recruitment and development (Including TCI) of actual and new staff members.
• Ensure that all Villa inventories are adequate to Villa turnover.
• Responsible for making sure that all cleaning products are the correct ones being used on surfaces and materials.
• Coordinate and report to the Maintenance Department any maintenance issue that may affect the daily operation.
• Ensure smooth open communication and collaboration with Villa Manager.
• Make sure that high levels of guest satisfaction are achieved.
• Make sure that stocks of goods and materials used in villa operation are available at all times and stored in the right area.
• Make sure that health and safety rules are being followed in the department
• To maintain appropriate records and filing systems for the successful completion of all job requirements

  Candidate Requirements :

• Certificate or Diploma in Housekeeping / FO Operations
• Additional language skills : Russian
  • Excellent communication skills, team work
• Capable of adapting to different cultures and ways of life
• Expected to regularly work long hours, on evenings, on week-ends, public holidays and during cyclonic weather
• Previous experience in tourism industry would be an advantage

Alisa Rakhubovskaya

Professional Recruiter

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