Company:
Work Abroad
Location:
All over
Department:
Hospitality
Employment Type:
Full Time
Supervises and manages employees. Manages all day-to-day operations.
Understands employee positions well enough to perform duties in employees' absence.
Trainer and Mentor
Concept Development & Implementation Policies & Proceedures Experience with evaluating situations and decision making
Ability to analyse and interpret financial data Leadership and organizational skills (team orientation, flexible, adaptable)
Knowledge of various computer programs, such as Word and Excel,Opera,Micros
Creative and innovative approach to problem solving Confidence to lead a large busy team
Sound Financial & Business Acumen Superior wine, cocktail and spirits knowledge Creativity and the ability to think on your feet
Strong verbal and written communication skills Coordinating the entire operation of the restaurant during scheduled shifts Managing staff and providing them with feedback
Responding to guest complaints Ensuring that all employees adhere to the company uniform standards Meeting and greeting customers and organizing table reservations
Advising customers on menu
Interviewing, training and motivating staff
Helping in any area of the restaurant when circumstances dictate
To generate new ideas for service and products that will maintain a competitive and leading edge
To be proactive in prospecting
creating new Restaurant business Incorporates
guest satisfaction as a component of departmental meetings with a focus on continuous improvement
Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction Acts as the guest service role model for the restaurants,
sets a good example of excellent customer service and creates a positive atmosphere for guest relation
EDUCATION QUALIFICATION:
Bachelor in Hotel Management or Restaurant Management
EXPERIENCE:-
Minimum 2 years of experience within 5 star branded resorts in the same capacity – Essential
Ability to speak, write and converse advanced level of English – Essential
Knowledge of other languages would be counted as advantage