Summary of Responsibilities: 
Responsibilities and essential job functions include but are not limited to the following: 
• To consistently provide thoughtful, caring and sincere service
• To lead and assist the Housekeeping Manager in the day-to-day operation of the department to ensure service standards are followed
• To conduct regular inspections of guestrooms
• To train supervisors and fulfill training role in the absence of the trainer
• To handle Guest concerns and react quickly, logging and notifying proper areas to service them
• To follow departmental policies and procedures 
• To report necessary maintenance items
• To follow all safety and sanitation policies
• Other duties as assigned

 Qualifications:

• Previous leadership experience required
• Computer literate in Microsoft Window applications an asset
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills 
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team 
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position:  
Physical aspects of the position include but are not limited to the following: 
• Frequent standing and walking throughout shift
• Occasional lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps 

Alisa Rakhubovskaya

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