Events Coordinator

Company: Shangri-La Hotel Location: Dubai Department: Sales Employment Type: Full Time

Job Role:

Under the guidance and supervision of the Events Managers or any assigned Manager, the Events Coordinator handles all aspects of negotiation and coordination process of catering events. He/she executes and supports all catering sales-related activities as well as maximizing revenue opportunities in his/her specific area of responsibility, thereby contributing to the overall catering revenue.

Responsibilities:

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Attend to all potential business by adhering to company standards on Requests for Proposals.
  • Meet event planners prior to functions and ensure that all arrangements are agreeable.
  • Ensure signage, collateral and reports are accurate and completed in a timely manner.
  • Create and follow up with banquet event orders by gathering guest information, set up requirements, managing timeline, handling internal operational departments and any other specific guest needs. 
  • Adhere to company and government safety and security regulations and policies.
  • Communicate in a clear and professional manner and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Ensure adherence to our quality expectations and standards.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Read and visually verify information in a variety of formats.

OLEKSANDRA SIKORSKA
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