Responsibility for maintaining key attention on SELLING to meet personal and team revenue goals through warm and friendly client contacts, creative sales processes and effective “sales closings” techniques and PLANNING in order to meet the event wishes and expectations of event planners.

 

Comprehensive consultation and mentoring of the Groups & Events organizer under the consideration of the clients detailed needs & expectations with the goal to ensure optimal utilization and selling of the hotels conferences & guest rooms and revenue maximization in compliance with the Kempinski standards.

 

Overall objectives & responsibilities

 

• The Hotel achieves its Financial Objectives.
• The Group and Events Sales team that the person works with achieves their Revenue Objectives.
• The person achieves their Personal Objectives.
• Constantly gathers, understands and applies the knowledge of food, beverage, technical equipment and inter-departmental procedures to the sales and planning process with the client.
• Effectively represents the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.
• Assumes responsibility for all final preparations prior to the event and on the day of the event to ensure client satisfaction in line with the details of the planning process.
• Follows up all enquiries within 24 hours of receipt and trace and follow up all past, potential and current client files on a regular basis.
• Assists other professional sales team members with overall team efforts to secure business and to produce all events to meet the expressed wishes and expectations of the client.
• Meets and exceeds personal monthly, quarterly and/or annual sales goals and assumes partial responsibility for the creation of those goals.

 

Nationality Eligible for a working permit in Qatar

 

Education Degree in Hospitality or a related field  

 

Experience To fill the position, the following is required:

• Minimum of 1 years sales experience in a similar position in a luxury hotel
• Hotel experience in GCC - beneficial

 

Language Ability to work and communicate in a multinational environment:

• English – excellent oral and written skills
• Arabic – beneficial
• Additional language – beneficial

 

Competencies  

• Strong negotiation skills
• Excellent communication and organizational skills 
• Ability to achieve targets and objectives under pressure

 

Technical competencies

• Excellent skills in Microsoft office
• Proficiency in hotel Opera software

 

Individual Characteristics  

To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Straightforward
• Team-oriented
• Sensitivity for design & style
• Creative
• Multi-tasking
• Flexible
• Passion and dedication to sales
• Ability to work irregular hours, late evenings and weekends when appropriate 
• Results oriented

 

 

 

Kempinski Residences & Suites, Doha delivers a privileged lifestyle. Every facility required for the best in Doha living is on hand, from the doorman and the residence services desk that warmly greet the guests to the 24-hour concierge service.

Galina Mykhailova

Proffesional Recruiter

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