Overview of role

To supervise service and wait staff, as well as service guests within the restaurant to maximize guest satisfaction and food and beverage profitability. All work is carried outing line with the hotel’s guidelines, food and beverage sales and marketing plan, the restaurant business plan, and Radisson Blu corporate guidelines and service concepts. 

Job Responsibilities / Accountabilities

· Checks the daily arrival list

· Welcomes customers to the hotel

· Maximizes customer satisfaction and utilization of hotel facilities by promoting hotel restaurants and other services to customers

· This luxurious hotel requires a professional, responsible, pro-active service oriented individuals who believe in keeping promises and delivering the same with an attitude of Yes I Can! and Z-factor for the position of Concierge Supervisor for our Front Office Department .

Overview of role

To supervise service and wait staff, as well as service guests within the restaurant to maximize guest satisfaction and food and beverage profitability. All work is carried outing line with the hotel’s guidelines, food and beverage sales and marketing plan, the restaurant business plan, and Radisson Blu corporate guidelines and service concepts. 

Job Responsibilities / Accountabilities

· Checks the daily arrival list

· Welcomes customers to the hotel

· Maximizes customer satisfaction and utilization of hotel facilities by promoting hotel restaurants and other services to customers

· Performs bell staff duties while functioning as supervisor

Personal Requirements 

Education: Higher Secondary or Diploma in Hotel Management

Languages: Fluent in spoken and written English.

Experience required: 1-2 year’s previous experience at a similar level within 4 and 5 start hotel will be ideal.
: Strong interpersonal and problem solving abilities necessary

: Must be a highly organized person with strong planning skills

: Goal and results oriented

: Analytical skills, strength as a developer and a leader of others are essential

Anna Savchuk 
Professional Recruiter
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