Job Description:

The Housekeeping Attendant (Rooms) is responsible for the cleanliness of the assigned hotel rooms and suites. He/she cleans and maintains guest rooms, balconies, corridors, linen rooms and housekeeping pantries according to hotel standards and replenishes guest supplies when needed.

General Responsibilities Include:

• Maintains a section room report as well as a daily productivity report
• Ensures guest services specified by superiors and guest requests are promptly and courteously met
• Reports damages or malfunctions in hotel rooms/public areas to supervisors. Maintains all equipment in a proper state of cleanliness and repair
• Reports unusual behavior or activities in guest rooms and on guest floors or pests found in guest rooms to supervisors
• Records accurate status of rooms in the allocated section
• Respects guests confidentiality and privacy by following the Do Not Disturb procedure
• Handles guest belongings with great care and immediately reports any accidentally broken or damaged items

Skills/Knowledge Required:

• Conversational English skills. Fluency in Arabic is an advantage
• Guest and service oriented with a great smile
• Quality oriented and thorough in their work
• Strong knowledge of cleaning products. Ideally has good knowledge of carpet spotting and shampooing, as well as stain removal from various surfaces

Physical Requirements:

• Good physical condition with the ability to exert physical effort in the cleaning of rooms

Qualification Standards:

Education: High school certificate or equivalent

Experience: Needs to have a minimum of one year experience in a similar position within a five star hotel, preferably in the Middle East

Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)

 

Anastasiya Krasnozhon Professional Recruiter

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