The Event Sales Manager is accountable for providing guests with all services and assistance connected with their event experience. Some of the key processes include but are not limited to:

• Provide guidance, training and leadership to the Event Management team (team of 8 people)
• Strategically look at potential business opportunities and proactively engage in securing new business
• Handle Group and Event enquiries, quoting hotel information, rates and availability both verbally to clients and in writing within 24 hours as per agreed guidelines.
• Conduct site inspections and meet with clients to discuss their business requirements. Act in a professional and informative manner ensuring product and competitor knowledge is current at all times.
• Conduct Competitor Analysis when required and maintaining a good working knowledge of the market place, trends, opportunities and pricing.
• Send contracts to the client on receiving confirmation of a booking, along with the company Terms & Conditions.
• Ensure that all details of a booking are accurately logged in Envision and the client file is communicated accurately to the Event Management team upon handover.
• Continue good working relationships with key customers, agents and regular guests i.e. emails, phone calls etc.

Qualifications:

We are looking for a people focused, team player, curious and proactive Event Sales Manager to work alongside our Stay Experience Team. With your natural social skills, smart appearance and your passion to achieve the best, you will be part of a strong, fun and vibrant team.

The ideal candidate will have previous experience working in the same or similar role in a five star hotel environment with a good working knowledge of a medium to big size hotel operations.

If you are a people focused, team player, proactive, curious and committed to deliver outstanding performance, we would like to hear from you.

When working for Hyatt Regency London – The Churchill amongst others, you are eligible to enjoy the following benefits:

• 12 complimentary nights(per year) in other Hyatt properties around the world and Employee discount in every Hyatt outlets in the UK

• Free meals whilst on duty in the Employee Restaurant

• Individual Personal Career Development Opportunities

• Employee Award Scheme

Galina Mykhailova
Proffesional Recruiter
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