You will be responsible for performing the following tasks to the highest standards:

• Provide and deliver first-class employee relation services to the Cluster Director of HR
• Assist HR Manager with HR strategy including succession planning processes in individual hotels
• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Help achieve departmental goals
• Support the hotel with departmental training requirements
• Control costs when possible and assist in meeting hotel/departmental financial targets
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Work with local organisations and schools to promote the hospitality industry
• Assist and resolve team member and management queries
• Actively manage/supervise team member cafeteria
• Ensure timely completion of weekly, monthly, annual reports

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in HR, minimum 2 years
• Tertiary qualificatio n within Human Resources or related field
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality
• IT proficiency

Svitlana Kovalenko

Professional Recruiter

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