An exciting role has arisen in the Guest Services Department at Burj Al Arab for a highly motivated and hard working individual. The main purpose of this position is to be responsible for greeting & guiding all guests or visitors coming to the hotel and ensure personalized welcoming for check-in guests by offering dates, rose water & hot/cold towels as per standard

Your main duties include:

• Meet & greet guests coming to restaurants & banquet functions.
• Offer full RAP (Towels/dates/rosewater) to all guests checking in.
• Prepare fresh cold/hot towels.
• Escort to suites while explaining all hotel facilities.
• Do check-in procedures ensuring full registration & full payment.
• Do desk in-in charge - cashiering & suite allocation.
• Conduct hotel show around.
• Assist other rooms division departments when ever needed.
• Ensure that s/he adheres to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety.
• Any other duties as may reasonably be requested by the management.

In order to be considered for this role you must have at least 1 year experience as a Guest Services/Relations Executive in a 5-star hotel. Good command of both spoken and written English. At least high school graduate, Front Office operations certificate holder or hotel school diploma.

Julia Still
Recruitment Manager
Work Abroad
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