Summary of Responsibilities: 
Responsibilities and essential job functions include but are not limited to the following: 

• Welcome guests at the main entrance with the greeting appropriate to the time of day
• Assist arriving and departing guests by opening and closing car and taxi doors
• Adhere to guest check-in and check-out procedures pertaining to luggage handling
• Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be asked
• Guide the guest to the Front Desk
• Be familiar with hotel layout and memorize the preferred route for escorting guests
• Drive the resident to the villa in accordance with hotel standards
• Room the guest in accordance with hotel standards
• Provide information to guests about the hotel facilities and services
• Learn and use names of guests, especially repeat and long staying guests
• Keep the baggage room clean and in order
• Use the Duty Log to document matters of importance
• Maintain a clean and tidy entrance, drive-way and lobby
• Assist guests of the hotel with the parking and delivery of their vehicles
• Issue parking coupons to guests who require such service
• Ensure a free flow of traffic at the main entrance and car park
• When parking a vehicle, ensure that it is properly locked; that no valuables are left in the vehicle and note down any damage to the vehicle
• Report any damage or valuables in the vehicle prior to parking the vehicle
• Ensure smooth delivery of the vehicle
• Ensure that uniforms are kept neat and clean 
• Ensure car keys are in key locker and well organized
• Drive Guest in a Hotel car in a safely manner
• Keep Hotel car clean and in a good repair
• Be able to drive a buggy
• Recharge the buggy at the end of each shift
• Carry out any reasonable request of your supervisors
• Perform other duties as assigned

 

Qualifications:

• Previous experience as a Driver preferred 
• Valid Drivers License required
• Excellent communication skills and a professional presentation 
• Strong interpersonal, organizational and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Physical Aspects of Position:  
Physical aspects of the position include but are not limited to the following: 
• Frequent sitting, standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

 

 

Anastasiya Krasnozhon

Professional Recruiter

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