Job Purpose
Directly interact with clients and potential clients, to provide superior, and a consistent quality of travel services to sell Airline tickets, travel related products and leisure travel products. Handle complex transactions and advise clients on the finer points of difficult itineraries, as well as provide them with efficient travel solutions and up to date information.
Qualifications & Experience
A level education with a minimum of 2 years front line travel experience as a Reservation/Sales agent.
Knowledge/Skills of standard fares and ticketing certificate from IATA or equivalent.
Knowledge of dnata Front Office system/Airline Reservation systems.
Knowledge of world geography and major carrier networks to facilitate quick itinerary planning.
Interpersonal ability, telephone and customer service skills.
Proficient in MS Office applications i.e. word and excel. Strong verbal and written English is a must.
Spoken Arabic or any other foreign language would be an advantage.  
 

Alisa Rakhubovskaya
Professional Recruiter
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