You bring the talent and appetite, we'll provide the success

As a front of house team member, this role sits at the very heart of our Cafes as you are the first friendly face seen by our guests.

Your responsibilities will include:

• Providing outstanding customer service at all times by choosing/having the attitude to want to deliver a great experience so that our guests return time and time again
• Creating a fun atmosphere in the Kitchen as part of your team
• Ensuring you have a clear understanding of our menus and special offers in order to provide relevant information to our guests
• Ensuring the Café area is clean and appropriately presented
• Maintaining the smooth operation of relevant equipment ensuring any maintenance issues are reported in a timely fashion
• Operating the till as required throughout service, ensuring correct procedures are used
• Ensuring all Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures

Experience required:

• Ability to communicate with both guests and other team members
• Proven drive and enthusiasm to deliver the best guest experience
• Confidence to deal with difficult situations whilst displaying patience and politeness within a sometimes much pressurised environment
• Great attention to detail and the ability to merchandise products effectively
• Conscientious and flexible working style
• Good team working and the ability to work with minimal supervision
• A role with us will have its challenges and demands a variety of skills to deliver. We're here to go the extra mile for our guests.

Anna Savchuk

Professional Recruiter

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